You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

BILMAN Author

Level 1

7 points

Slow WiFi on iMac (Retina 5K, 27-inch, 2019)

I am getting download speeds of around 05Mbps on my iMac via WiFi. There are two other Windows computers further away from the router getting speeds of ~25Mbps.

Why is this happening?

Even before the lockdown, I was still getting consistently around the same internet speeds.

The router is located in the room below mine, and someone on Reddit said this is why, but I don't think so.

Time of day would make no change in speed before and after lockdown.

iMac Line (2012 and Later)

Posted on May 11, 2020 6:49 PM

Top-ranking reply

rkaufmann87

Level 10

144,126 points

Posted on May 11, 2020 10:49 PM

Nothing is wrong with the iMac, there is something going on with your network, yes even if other devices are working okay. Please ensure the modem and router have up-to-date firmware, you will need to refer to their manuals for instructions.

After they have been updated please do the following:

Restart Modem
Restart router
Restart iMac
Test

View in context

Slow WiFi on iMac (Retina 5K, 27-inch, 2019)

Similar questions