You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: casi12
casi12 Author
User level: Level 1
5 points

Phone is stuck on the apple logo

My phone is stuck on the apple logo, how do i turn it back on? This is the second time this has happened to a phone of mine.

iPhone 11 Pro Max, iOS 13

Posted on May 12, 2020 9:22 AM

Reply
Question marked as Top-ranking reply
User profile for user: fyip
fyip
User level: Level 6
18,378 points

Posted on May 12, 2020 11:21 AM

Force restart iPhone - Apple Support ⬅︎ try this...

⬇︎⬇︎

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the button.


If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


View in context

Similar questions

2 replies
Question marked as Top-ranking reply
User profile for user: fyip
fyip
User level: Level 6
18,378 points

May 12, 2020 11:21 AM in response to casi12

Force restart iPhone - Apple Support ⬅︎ try this...

⬇︎⬇︎

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the button.


If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


Reply

Phone is stuck on the apple logo

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up