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Did not get my in app purchase

Afternoon.

with Golf Clash I made a recent purchase and did not receive.

after speaking with the App provider they told me to contact you guys.


iPhone 8 Plus

Posted on May 15, 2020 10:27 AM

Reply
2 replies

May 15, 2020 10:39 AM in response to David-cusack

Did not get my in app purchase:

"with Golf Clash I made a recent purchase and did not receive. after speaking with the App provider they told me to contact you guys."

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This is a discussions forum. You are not speaking with Apple here.


Where did you Purchase this?


A. From a Third-Party?:

If you purchased it from the App provider, then, well, it would not make sense for them to tell you that. Stick with them for the sale. It would seem like a scam, right up front.


or...


B. From Apple?:

If you purchased it from the App Store, then that would be a different story: Contact Apple Support. When prompted, ask to speak with the iTunes Store Staff. They will see what has gone in your Apple Account, seeing where this all stands, and will run you through the fix. Go here:

Contacting Apple Support

  1. Contact Us - Choose Locations
  2. USA: 1(800)MY-APPLE
  3. Proceed from there as Necessary

Did not get my in app purchase

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