Reset Macbook password failed with error
I forgot the password to login to my Macbook Pro. I rebooted the device, logged into the terminal to use the password reset service. I then entered in my apple ID and password to proceed with the reset and instead of completing the reset, it gives the following error:
"This Mac is no longer eligible to create Apple ID accounts. Create an Apple ID using a different device".
If you click on proceed after this error, it then shows another screen with another error:
Reset Password Failed
"There was an error communicating with iCloud". ( This despite the macbook being connected to the internet/wifi and in addition, I'm not trying to create a new Apple ID. All I want to do is to reset the Macbook password which I forgot. Please assist.