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OS Catalina does not appear to support the scan function of HP Officejet 9020

OS Catalina will connect for printing but not scanning on HP HP Officejet 9020 and neither will image capture but will connect with older HP printer models for both printing and scanning. Any known work around or pending solution?

MacBook Pro 15", macOS 10.15

Posted on May 21, 2020 8:19 PM

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Posted on May 21, 2020 9:32 PM

Thanks Kappy. I have already done that with HP and they advise that Apple will not allow third party apps which is why I was looking for a work around or for Apple to work something out with HP (slim hope). I can print OK but not scan, which to my old brain is rather odd. I'll take a look at VueSan and see if that can solve a problem for me (and no doubt others).


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Question marked as Top-ranking reply

May 21, 2020 9:32 PM in response to Kappy

Thanks Kappy. I have already done that with HP and they advise that Apple will not allow third party apps which is why I was looking for a work around or for Apple to work something out with HP (slim hope). I can print OK but not scan, which to my old brain is rather odd. I'll take a look at VueSan and see if that can solve a problem for me (and no doubt others).


OS Catalina does not appear to support the scan function of HP Officejet 9020

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