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📢 Newsroom Update
Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >
Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >
I’m using a logitech triathlon M720 mouse for my ipad pro, but whenever it’s connected, the onscreen keyboard won’t show up. In bluetooth settings, I always get a warning that “using M720 Triathlon may affect Wi-Fi and Bluetooth connectivity”.
Does anyone know what’s wrong with this?
iPad Pro, iPadOS 13
Hello,
Try resetting iPad's settings in Settings > General > Reset > Reset All Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.
Hello,
Try resetting iPad's settings in Settings > General > Reset > Reset All Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.
Hello,
Is your iPad running iPadOS 13.4 (or later) and is AssistiveTouch enabled? Try disabling AssistiveTouch if it is enabled.
Settings > Accessibility > Touch
iPadOS 13.4 introduced full mouse support which no longer requires the iPad to use AssistiveTouch in order to use a mouse.
Hey there, thanks for the response. I’m running iPadOS 13.5, and Assistive Touch is disabled. Not sure if it’s relevant but I’m using the 2020 iPad Pro, 11 inch.
Keyboard not showing up when bluetooth mouse is connected
