My Subscriptions not Accessible on my iPhone

Hi,

In continuation of my previous concern i was skeptical about resolving the status of my subscriptions on a PC since it was not possible via my iPhone. However, the access was possible on a PC and i was able to do the needful.

I selected the method of using iTunes on a PC with the steps below. It was a relief to gain access to my subscriptions finally and being able to control my purchases in the menu that was inaccessible on my phone.

Nevertheless, I am still concerned if I will ever be able to control my trials etc in my subscriptions over my phone. I believe if you may kindly escalate the matter to the concerned application developers to fix the issue and regain the trust of many other apple users.

Thank you.

“Use iTunes on your PC

1. On your PC, open iTunes. If you don't have iTunes, download it.
2. From the menu bar at the top of the iTunes window, choose Account, then choose View My Account. You might be asked to sign in with your Apple ID.
3. Click View Account.
4. Scroll to the Settings section. Next to Subscriptions, click Manage.
5. Click Edit next to the subscription that you want.
6. Click Cancel Subscription. If you don’t see Cancel Subscription, then the subscription is already canceled and won't renew.”

Thank you again.