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i have no option to turn on two factor authentication on my iphone 7

i have no option to turn on two factor authentication on my iphone 7. any ideas?


iPhone 7, iOS 13

Posted on May 26, 2020 7:48 AM

Reply
Question marked as Top-ranking reply

Posted on May 26, 2020 7:50 AM

See Two-factor authentication for Apple ID https://support.apple.com/en-us/HT204915  See this section especially Setup two-factor authentication for your Apple IDFrom this section, "Two-factor authentication is available for Apple ID accounts with at least one device that's using the latest iOSiPadOS, or macOSLearn more. You can follow these steps on your iPhone, iPad, or iPod touch to turn on two-factor authentication." 

 

Note that, even though the latest iOS, iPadOS, or macOS devices are mentioned above, sometimes two-factor authentication is not available. "While most iCloud users can now turn on two-factor authentication, certain account types may still be ineligible at Apple’s discretion." See Availability of two-factor authentication for Apple ID https://support.apple.com/en-us/HT205075

 

4 replies
Question marked as Top-ranking reply

May 26, 2020 7:50 AM in response to jimbo1050

See Two-factor authentication for Apple ID https://support.apple.com/en-us/HT204915  See this section especially Setup two-factor authentication for your Apple IDFrom this section, "Two-factor authentication is available for Apple ID accounts with at least one device that's using the latest iOSiPadOS, or macOSLearn more. You can follow these steps on your iPhone, iPad, or iPod touch to turn on two-factor authentication." 

 

Note that, even though the latest iOS, iPadOS, or macOS devices are mentioned above, sometimes two-factor authentication is not available. "While most iCloud users can now turn on two-factor authentication, certain account types may still be ineligible at Apple’s discretion." See Availability of two-factor authentication for Apple ID https://support.apple.com/en-us/HT205075

 

May 26, 2020 8:00 AM in response to jimbo1050

You would know only if you don't have the option to turn it on. All you can do to try to find out what Apple is thinking is to contact Apple Support:


Get a call from Apple support to help solve your problem using this

link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and

region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.

i have no option to turn on two factor authentication on my iphone 7

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