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Face ID iPhone X

iPhone X. My Face ID has stopped working. All updates have been done and I have factory reset the phone. The camera drifts in and out of focus and won’t capture my face. The camera works fine when just in camera mode. Why is it not working for Face ID??

iPhone X, iOS 13

Posted on Jun 2, 2020 1:01 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

414,018 points

Posted on Jun 2, 2020 1:07 AM

Follow the instruction given in --> If Face ID isn't working on your iPhone or iPad Pro - Apple ...

Update to iOS 13.5.1

iOS 13.5 speeds up access to the passcode field on devices with Face ID when you are wearing a face mask and introduces the Exposure Notification API to support COVID-19 contact tracing apps from public health authorities. This update also introduces an option to control automatic prominence of video tiles on Group FaceTime calls and includes bug fixes and other improvements.

Face ID and Passcode

Simplified unlock process for devices with Face ID when you are wearing a face mask
Passcode field automatically presented after swiping up from the bottom of the Lock screen when you are wearing a face mask
Also works when authenticating with the App Store, Apple Books, Apple Pay, iTunes, and other apps that support signing in with Face ID

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Face ID iPhone X

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