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User profile for user: ApplesGoneBonkers
ApplesGoneBonkers Author
User level: Level 1
8 points

Bogus "Internet Recovery" Screen Replacing Start Up Screen

I'm getting the folder with question mark didn't know I had to reinstall OS after a system wipe thought it was automatic. Problem is Command R is no longer working it is taking me to a bogus "internet recovery" screen. I log into wifi and I get apple.com/support -1007F like it's an error message.


This is a 2012 macbook it's been the most reliable Apple product ever. Now one in three 80-dollar mice don't work. But I'd love to get this macbook running again.

MacBook

Posted on Jun 8, 2020 11:24 AM

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User profile for user: rose_10
rose_10
User level: Community Specialist

Posted on Jun 10, 2020 10:12 AM

Hi there,


I know it's important to keep your Mac running, and I'd like to see how I can help. As I understand it, you're seeing a -1007F error message when you try starting up in macOS Recovery. Is that right?


Have you tried starting up while holding either Command-Option-R or Command-Shift-Option-R? There are different startup combinations you can use to access macOS Recovery, so it might help to try those: How to reinstall macOS from macOS Recovery


"Command (⌘)-R

Reinstall the latest macOS that was installed on your Mac (recommended).

Option-⌘-R

Upgrade to the latest macOS that is compatible with your Mac.

Shift-Option-⌘-R

Reinstall the macOS that came with your Mac, or the closest version still available."


If those don't help, you may want to try running Apple Diagnostics next: How to use Apple Diagnostics on your Mac. Do you receive any alerts when you run it?


I hope that helps. Take care.

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User profile for user: rose_10
rose_10
User level: Community Specialist

Jun 10, 2020 10:12 AM in response to ApplesGoneBonkers

Hi there,


I know it's important to keep your Mac running, and I'd like to see how I can help. As I understand it, you're seeing a -1007F error message when you try starting up in macOS Recovery. Is that right?


Have you tried starting up while holding either Command-Option-R or Command-Shift-Option-R? There are different startup combinations you can use to access macOS Recovery, so it might help to try those: How to reinstall macOS from macOS Recovery


"Command (⌘)-R

Reinstall the latest macOS that was installed on your Mac (recommended).

Option-⌘-R

Upgrade to the latest macOS that is compatible with your Mac.

Shift-Option-⌘-R

Reinstall the macOS that came with your Mac, or the closest version still available."


If those don't help, you may want to try running Apple Diagnostics next: How to use Apple Diagnostics on your Mac. Do you receive any alerts when you run it?


I hope that helps. Take care.

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Bogus "Internet Recovery" Screen Replacing Start Up Screen

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