You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Jamiebird75 Author

Level 1

5 points

What do I do if I can’t find owner

What do I do if I bought an iPhone that’s locked. Can’t I use the imei or serial number to unlock it

iPhone 7, iOS 13

Posted on Jun 9, 2020 5:33 AM

Top-ranking reply

Eric Root

Level 10

684,615 points

Posted on Jun 9, 2020 6:56 AM

If you can't find the owner to have them remove the phone from their account, the phone is worthless. Apple won't unlock the phone without a copy of the original, purchase receipt with the serial number on it.

View in context

What do I do if I can’t find owner

Similar questions