You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

What do I do if I can’t find owner

What do I do if I bought an iPhone that’s locked. Can’t I use the imei or serial number to unlock it

iPhone 7, iOS 13

Posted on Jun 9, 2020 5:33 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 9, 2020 6:56 AM

If you can't find the owner to have them remove the phone from their account, the phone is worthless. Apple won't unlock the phone without a copy of the original, purchase receipt with the serial number on it.

1 reply

What do I do if I can’t find owner

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.