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Hole visible in MacBook Pro 2020 when screen is off

Hi,


My brand new MacBook Pro 13 inch 2020 has a hole showing behind the screen (most visible when angled towards light). I’m going to return it but does anyone know what causes this, just in case it happens again with future MacBook Pros?

MacBook Pro

Posted on Jun 9, 2020 11:53 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 9, 2020 11:59 AM

I can tell nothing from that photo, no orientation...


Both the Facetime camera /light sensor are located near the top center on all Macs (?)



If that is not it —you have a limited 14-days for a full refund or exchange, on a new purchase.

Call Customer Support (800) MY–APPLE (800–692–7753)


or call AppleCare Support at 1-800-APLCARE (800-275-2273)


2 replies
Question marked as Top-ranking reply

Jun 9, 2020 11:59 AM in response to aidnolan

I can tell nothing from that photo, no orientation...


Both the Facetime camera /light sensor are located near the top center on all Macs (?)



If that is not it —you have a limited 14-days for a full refund or exchange, on a new purchase.

Call Customer Support (800) MY–APPLE (800–692–7753)


or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Hole visible in MacBook Pro 2020 when screen is off

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