You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi,
My brand new MacBook Pro 13 inch 2020 has a hole showing behind the screen (most visible when angled towards light). I’m going to return it but does anyone know what causes this, just in case it happens again with future MacBook Pros?
MacBook Pro
I can tell nothing from that photo, no orientation...
Both the Facetime camera /light sensor are located near the top center on all Macs (?)
If that is not it —you have a limited 14-days for a full refund or exchange, on a new purchase.
Call Customer Support (800) MY–APPLE (800–692–7753)
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
I can tell nothing from that photo, no orientation...
Both the Facetime camera /light sensor are located near the top center on all Macs (?)
If that is not it —you have a limited 14-days for a full refund or exchange, on a new purchase.
Call Customer Support (800) MY–APPLE (800–692–7753)
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Thanks for your reply. Is this any better?
Hole visible in MacBook Pro 2020 when screen is off
