You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I can’t receive calls nor make any calls because there’s no network on my phone. I’ve also tried updating it and to install it’s saying that it’s not connected to the internet when the phone actually is connected, so what can possibly be the problem?

I want to know the answer to my statement above

Posted on Jun 9, 2020 11:07 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 10, 2020 12:16 AM

If you are unable make a call or receive; If you can't make or receive calls on your iPhone - Apple Support


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


1 reply
Question marked as Top-ranking reply

Jun 10, 2020 12:16 AM in response to alysha244

If you are unable make a call or receive; If you can't make or receive calls on your iPhone - Apple Support


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


I can’t receive calls nor make any calls because there’s no network on my phone. I’ve also tried updating it and to install it’s saying that it’s not connected to the internet when the phone actually is connected, so what can possibly be the problem?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.