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I bought a my phone at bestbuy and even if I told them that I want an unlocked phone, they gave me a phone with an american T-mobile service.
I’m from Europe and due to Corona, I had to come home. And now I can’t use my phone with no other service, but american T-mobile.
I have the receipt to my phone, what could show that they sold me the phone as an unlocked phone.
So my question is, how can I unlock my phone?
iPhone 11, iOS 13
On your receipt, there is a UPC number below the phone.
Enter that into the search box on Bestbuy's website and that will tell you which phone you should have received.
Only a carrier can unlock a phone - in your case, you would have to contact T-Mobile. There are also third-party unlocking services you could search for online.
american tmobile still have to say for for it
Service
