You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Backup

My screen on my iPhone X is unresponsive and I need to back it up but once I plug in the charger it says I need to unlock my iPhone which I can't do... what do I do?

iPhone X, iOS 13

Posted on Jun 10, 2020 2:56 PM

Top-ranking reply

razmee209

Level 10

193,770 points

Posted on Jun 10, 2020 3:10 PM

try this If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

if that works then start backing up your phone to icloud or itunes on a regular basis and not in time of crisis.

View in context

Backup

Similar questions