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I am being charges $9.99 every month and I can not find out why. Please help. thank you Don S.

I am trying to contact a human at APPLE TO FIND OUT WHY I HAVE BEEN CHARGES $9.99 PER MONTH. Can anyone out there help please, and thank you. Dd

Posted on Jun 11, 2020 10:41 AM

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Question marked as Top-ranking reply

Posted on Jun 11, 2020 10:54 AM

The following may help: See or cancel your subscriptions - Apple Support


Another possibility for a $9.99 charge is a 2TB upgraded iCloud storage plan. See the following instructions on how to view what plan you are on and to downgrade if needed: Manage your iCloud storage - Apple Support


If none of that helps, see If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support

including item 5 of that link:

If you followed the steps above and you didn't find out why you were charged, contact Apple Support.

1 reply
Question marked as Top-ranking reply

Jun 11, 2020 10:54 AM in response to vertiports

The following may help: See or cancel your subscriptions - Apple Support


Another possibility for a $9.99 charge is a 2TB upgraded iCloud storage plan. See the following instructions on how to view what plan you are on and to downgrade if needed: Manage your iCloud storage - Apple Support


If none of that helps, see If you see "apple.com/bill" or an unfamiliar charge on your statement - Apple Support

including item 5 of that link:

If you followed the steps above and you didn't find out why you were charged, contact Apple Support.

I am being charges $9.99 every month and I can not find out why. Please help. thank you Don S.

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