Remote Drive under Locations
Hi all,
My 80 year old mother has just recently been financially scammed (it's okay she got her money back from her bank) after she got a telephone call from someone pretending they were from Amazon and from I can tell they had all of her details etc.
Anyway after looking at her Mac I noticed that there was a Remote Drive under Locations in the side bar, however it will not let me eject or delete the drive at all. I have checked under sharing preferences and from what I can tell none of it is turned on. I have also checked under extensions and there is nothing there wanting access to anything either. However I did notice that her Firewall was not on (she had purchased a new iMac after replacing an old one last year so I am curious to know whether new Mac's come with the Firewall turned on or off as a default as I thought that it was already on when you purchase a new Mac?)
I have run Malware Bytes and also Avast over her system and neither come up with any results although there is a folder entitled 'Aissesoft_Temp' in her Documents folder, a iOSSupport' folder sitting next to her Library folder within her System folder and also a 'Firmware' folder on her system.
She has told me that they started on her computer but moved to her iPad and I know for sure that they got her to install remote access on both devices, although I do not think that it was completed on the computer as that is why they ended up moving her to her iPad and I cannot see anything in her Downloads folder that could compromise her system.
However I am still concerned in regards to these folders and the Remote Drive under Locations.
Does anyone know if these are anything to be concerned about?
Many thanks in advance as it is truly appreciated, thank you.