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Logging in with Safari

With a recent update to Safari, I suddenly find there are suddenly some sites where I can no longer log in. I am able to use Firefox and succeed, but not Safari (Version 13.1.1 (14609.2.9.1.3). Is there some workaround, or is Safari just headed for the trash bin?

iMac 27″, macOS 10.14

Posted on Jun 13, 2020 1:37 PM

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Question marked as Top-ranking reply

Posted on Jun 13, 2020 5:50 PM

Go to Safari Preferences/Extensions and turn all extensions off. Quit/reopen Safari and test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.


Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account    


Safe Mode - About.       


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


Etrecheck – System Information.      


Web site version if required.  https://etrecheck.com

6 replies
Question marked as Top-ranking reply

Jun 13, 2020 5:50 PM in response to bogeyfoto

Go to Safari Preferences/Extensions and turn all extensions off. Quit/reopen Safari and test. If okay, turn the extensions on one by one until you figure out what extension is causing the problem.


Are you running any anti - virus programs? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Please post back on whether or not this worked. Also try the Safe Mode. Please post back on whether or not this worked.


Isolating an issue by using another user account    


Safe Mode - About.       


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


Etrecheck – System Information.      


Web site version if required.  https://etrecheck.com

Jun 13, 2020 6:25 PM in response to bogeyfoto

bogeyfoto Said:

"Logging in with Safari: With a recent update to Safari, I suddenly find there are suddenly some sites where I can no longer log in. I am able to use Firefox and succeed, but not Safari (Version 13.1.1 (14609.2.9.1.3). Is there some workaround, or is Safari just headed for the trash bin?"

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Try This:

Clear Your Temporary Internet Files (History and Cache)

Jun 14, 2020 5:42 AM in response to Eric Root

Thank you so much for your helpful response. I had already tried all the normal prescriptions. The pesky "make sure all your software is up to date" is my prime suspect. Too busy to go through the hassle of installing Catalina at this point, and I'm guessing that the damaging recent Safari update was targeted to the new OS. I imagine when I DO upgrade to Catalina, all will be well again. Until then, Firefox it is! Thanks!

Logging in with Safari

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