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Unlock inherited iPad with no Apple ID password

We inherited an iPad from a friend who died. We have the appleid but not the password. Activation lock is on. What can we do to unlock it?

iPad mini 4 Wi-Fi

Posted on Jun 15, 2020 5:28 AM

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Question marked as Top-ranking reply

Posted on Jun 15, 2020 5:38 AM

You acquired the device second hand from someone other than Apple or an authorized Apple reseller under unfortunate circumstances. See: Activation Lock for iPhone, iPad, and iPod touch https://support.apple.com/en-us/HT201365

 

The presence of activation lock means that we can't help you. We are not authorized to remove the activation lock from any device. And, under your circumstances, Apple support will not remove it since you cannot provide proof of ownership that they will consider to be sufficient. You would need and have your purchase receipt for the device from an authorized Apple seller with the device's serial number on it or a court order instructing Apple to assist in the provision of access to a decedent’s information from the deceased person's accounts. . (See How to request access to a deceased family member's Apple accounts https://support.apple.com/en-us/HT208510.) 

 

Normally, I would suggest is that you try to recovery the needed password from the party you acquired the iPhone from since doing so usually is the only way the phone can be made functional for your use. And getting it from the person

you acquired it from usually is the only way to so. Unfortunately in your case, that would be impossible.

1 reply
Question marked as Top-ranking reply

Jun 15, 2020 5:38 AM in response to Supermom18

You acquired the device second hand from someone other than Apple or an authorized Apple reseller under unfortunate circumstances. See: Activation Lock for iPhone, iPad, and iPod touch https://support.apple.com/en-us/HT201365

 

The presence of activation lock means that we can't help you. We are not authorized to remove the activation lock from any device. And, under your circumstances, Apple support will not remove it since you cannot provide proof of ownership that they will consider to be sufficient. You would need and have your purchase receipt for the device from an authorized Apple seller with the device's serial number on it or a court order instructing Apple to assist in the provision of access to a decedent’s information from the deceased person's accounts. . (See How to request access to a deceased family member's Apple accounts https://support.apple.com/en-us/HT208510.) 

 

Normally, I would suggest is that you try to recovery the needed password from the party you acquired the iPhone from since doing so usually is the only way the phone can be made functional for your use. And getting it from the person

you acquired it from usually is the only way to so. Unfortunately in your case, that would be impossible.

Unlock inherited iPad with no Apple ID password

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