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black screen

On my iPhone XR the screen is black. If I force restart it I get the screen where I can put in my password. When I do, I get the black screen again. I know it's "working" because I get notification sounds & my laptop can "use my iPhone" to make and receive phone calls. Once in a while, the desktop scene shows up with the time, the flashlight icon, the camera icon, and a message to swipe up to unlock. I swipe up and get the black screen again. Has anyone else had this problem? If yes or no, do you know how I can fix it?

iPhone XR, iOS 13

Posted on Jun 15, 2020 3:49 PM

Top-ranking reply

razmee209

Level 10

193,734 points

Posted on Jun 15, 2020 4:46 PM

Follow all steps here If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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black screen

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