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📢 Newsroom Update
Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >
Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >
I had to reset my iPad pro 11 because I thought my details were compromised, and now I cannot recall the Apple ID/password that I used to setup the iPad. I was trying to do something online but it went into lost mode. I have the original proof of purchase with me, would apple store help me. Please advise.
iPad Pro 11-inch Wi-Fi, Cellular
Use Apple's iForgot service, or contact their Account Security team, or supply Apple with the iPad's purchase receipt and ask them to remove the lock.
Having the lock bypassed won't get you back into anything else associated with that Apple ID.
(181545)
Use Apple's iForgot service, or contact their Account Security team, or supply Apple with the iPad's purchase receipt and ask them to remove the lock.
Having the lock bypassed won't get you back into anything else associated with that Apple ID.
(181545)
Thanks for the prompt response, much appreciate, so I should go a Apple store with proof of purcahse and my ID, and they will help me to remove the activation lock?
Given the iPad is in lost mode, would that effect anything?
Yes, you should.
(181548)
Thank you very much.
activation lock
