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ipad 2 is unresponsive does not allow my password to be entered

my ipad 2 shows the screen for the password to be entered but is unresponsive after i enter my password ,it says jkl

iPad Air 2 Wi-Fi

Posted on Jun 22, 2020 11:06 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 22, 2020 11:32 AM

Try a "forced" restart of your iPad:

  • iPad models with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.
  • iPad models with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.

Regards

Giulio

3 replies
Question marked as Top-ranking reply

Jun 22, 2020 11:32 AM in response to drsford2

Try a "forced" restart of your iPad:

  • iPad models with Face ID: Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Power button until the device restarts.
  • iPad models with Home button, iPhone 6s or earlier, and iPod touch (6th generation) or earlier: Press and hold both the Home and the Top (or Side) buttons until you see the Apple logo.

Regards

Giulio

ipad 2 is unresponsive does not allow my password to be entered

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