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Level 1

5 points

MacBook Air ports

Recently one of the Thunderbolt 3 ports stopped working.....anyone else have this issue? Any resolution?

MacBook Air 13″, macOS 10.15

Posted on Jun 23, 2020 10:59 AM

Top-ranking reply

Level 10

149,568 points

Posted on Jun 23, 2020 6:41 PM

Reset SMC by following the directions applicable to your MacBook Air here ➔ How to Reset SMC. If that does not solve things then-
Reset NVRAM/PRAM by following the directions applicable to your MacBook Air here ➔ How to Reset NVRAM/PRAM. If that does not solve things then-
Enter ➔ Safe Mode and see if the thunderbolt port issue still exists in Safe mode. Log out of Safe Mode and then reboot computer. If that does not solve things then-
You can have your MacBook Pro examined at the Apple Store or an Authorized Service Center when they open or contact ➔ Apple Support

Axel F.

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