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Circle with line appearing in iMac. None of the solutions correct the issue.

Posted on Jun 23, 2020 5:41 PM

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Question marked as Top-ranking reply

Posted on Jun 23, 2020 5:46 PM

Please click https://support.apple.com/en-us/HT204156

4 replies

Jun 23, 2020 7:28 PM in response to jskgarr

What is the iMac sub-model, the part with a year and Early, Mid, or Late? (Ex. Mid-2011)


As the computer is not starting, you may have to use the serial number (on the bottom of the "foot" of the stand) and this Apple support page to get the sub-model.


Check Your Service and Support Coverage - Apple Support


That will return something like this:



Sometimes the Apple page does not work for older Mac models. In that case, you can get the same function but for older Macs using this third-party site:


https://everymac.com/ultimate-mac-lookup/


The age and OS version both are at play here. Older machines and OS versions may require the system disks that shipped with the computer.

Jun 23, 2020 6:32 PM in response to rkaufmann87

Thank you for the response. I tried the command-R it tries to recover via the Internet By ethernet. Then OS X Utilities fir reinstall appears, it says OS X El Capitan 10.11. However, when I agree to the software it stops at this point. I cannot select a disk where to install. User log indicates Warning. Method user spacescalefactor in class NSWindow is deprecated on 10.7 and later It should not be used in new applications. Use convertRecToBaxking instead. ?????

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