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mail on MacBook Pro not responding

mail on my MacBook Pro has stopped responding, will not open. have forced quit and reopened but still no joy

MacBook Pro 13”, macOS 10.13

Posted on Jun 24, 2020 4:58 AM

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Question marked as Top-ranking reply

Posted on Jun 24, 2020 12:19 PM

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.


Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.

2 replies
Question marked as Top-ranking reply

Jun 24, 2020 12:19 PM in response to fitzjaymonty

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


If still no good Disconnect from the Internet, then start Mail, look for the last rec'd eMail.


Quit Mail & login to your WebMail in a Browser, if possible delete any later eMails there after the last rec'd one on the Mac.

mail on MacBook Pro not responding

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