You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My macbook air is overheating. I don't hear the fan coming on. I took it in to apple support in January. They agreed and sent it in but apple support sent it back saying there was no problem. How do I fix this?
MacBook Air 13″, macOS 10.15
If your Mac shuts down due to an overheat condition because its fan isn't working that's a problem.
Contact Apple again and tell them it's not fixed. You might try running Apple Diagnostics to determine if the fan is working or not: How to use Apple Diagnostics on your Mac.
If your Mac shuts down due to an overheat condition because its fan isn't working that's a problem.
Contact Apple again and tell them it's not fixed. You might try running Apple Diagnostics to determine if the fan is working or not: How to use Apple Diagnostics on your Mac.
daleastar Said:
"my macbook air is overheating.: My macbook air is overheating. I don't hear the fan coming on. I took it in to apple support in January. They agreed and sent it in but apple support sent it back saying there was no problem. How do I fix this? [...] It hasn't shut down but probably because I bought a laptop cooler I keep underneath it when I use it"
-------
Use Screensharing on an iPhone:
If you do call Apple Support back, perform what is provided here: Screenshare your iPhone with the Camera App Enabled to Easily Converse Over-the-Phone with Apple Support
Keep your Mac notebook within acceptable operating temperatures describes what you can do to help keep your Mac cool.
Thank you! It hasn't shut down but probably because I bought a laptop cooler I keep underneath it when I use it
my macbook air is overheating.
