You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: wcagle
wcagle Author
User level: Level 1
5 points

My stepfather is deceased and I can't access his phone. I know his Appleid but not the password. How can I erase the phone to factory settings and use it for my own?

How can I erase my deceased stepfather's iphone and use it as my own?


Posted on Jun 25, 2020 4:13 PM

Reply
Question marked as Top-ranking reply
User profile for user: kb1951
kb1951
User level: Level 10
124,775 points

Posted on Jun 25, 2020 4:16 PM

See here for what to do: https://support.apple.com/en-us/HT208510

View in context

Similar questions

1 reply

My stepfather is deceased and I can't access his phone. I know his Appleid but not the password. How can I erase the phone to factory settings and use it for my own?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up