Hello we have forgotten our daughters password for her Apple ID to to set up her new ipad

I would suggest doing this via a web browser.

You can change or reset the password for your Apple ID account by providing some information. Reset your password here.  

What to do after you change your Apple ID or password - Apple Support

https://support.apple.com/en-us/HT204071

Hello,

Unfortunately you must now fully restore your iPad to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support