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Phone call display

why does iphone show number on messages and calls instead of the contact name

iPhone SE

Posted on Jun 26, 2020 8:08 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 30, 2020 12:59 PM

Hello Royfromhuddersfieldtown,


It sounds like your iPhone shows the number for calls and messages but not the contact name. Be sure to check the effected contacts to make sure the number is added and correct. Otherwise there are some steps you can try to resolve this issue.


  • Restart the iPhone

Restart your iPhone

  • Check for an update

Update your iPhone, iPad, or iPod touch

  • Use Groups to determine where the contacts are stored. Then you can try removing the account and adding it again.

Use other contact accounts on iPhone


Cheers!

1 reply
Question marked as Top-ranking reply

Jun 30, 2020 12:59 PM in response to royfromhuddersfieldtown

Hello Royfromhuddersfieldtown,


It sounds like your iPhone shows the number for calls and messages but not the contact name. Be sure to check the effected contacts to make sure the number is added and correct. Otherwise there are some steps you can try to resolve this issue.


  • Restart the iPhone

Restart your iPhone

  • Check for an update

Update your iPhone, iPad, or iPod touch

  • Use Groups to determine where the contacts are stored. Then you can try removing the account and adding it again.

Use other contact accounts on iPhone


Cheers!

Phone call display

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