New AirPods

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Cbs2020 Author

Level 1

8 points

New AirPods

I have connected my new AirPods to my iPhone but the music is not playing through my AirPods.

Please advise how to rectify this.

Posted on Jun 27, 2020 7:28 AM

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Answer 1

Top-ranking reply

QuickPost

Level 10

103,389 points

Jun 27, 2020 9:25 AM in response to Cbs2020

Hello,

Please refer to the following Apple Support document.

If your AirPods won't connect - Apple Support

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Answer 2

Cbs2020 Author

Level 1

8 points

Jun 28, 2020 4:03 AM in response to QuickPost

I’ve tried several times resetting the AirPod onto my iPhone including pressing the reset button but I still can not play the music on my iPhone via My new AirPod. I don’t however have any problems on my iPad. How can I rectify this problem please

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Answer 3

Jamesd49

Level 7

23,257 points

Jun 28, 2020 4:34 AM in response to Cbs2020

Contact apple support

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New AirPods

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