You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Messages

Does anyone have an idea why my messages app crashes every time i open it?? i also don’t receive notifications from it so i have no way of seeing any messages being sent to me. It’s been this way for a few months oops (my software is up to date)

iPhone 7 Plus

Posted on Jun 29, 2020 1:45 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 29, 2020 1:57 PM

The first thing you can try is simply force-closing the Messages app and opening it back up. If that didn't do the trick, then try restarting your iPhone.

 

How to restart 

  1. Press and hold the Sleep/Wake button until the red slider appears. 
  2. Drag the slider to turn your device completely off. 
  3. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo. 

 

Hope it helps!

1 reply
Question marked as Top-ranking reply

Jun 29, 2020 1:57 PM in response to sequoia64

The first thing you can try is simply force-closing the Messages app and opening it back up. If that didn't do the trick, then try restarting your iPhone.

 

How to restart 

  1. Press and hold the Sleep/Wake button until the red slider appears. 
  2. Drag the slider to turn your device completely off. 
  3. After the device turns off, press and hold the Sleep/Wake button again until you see the Apple logo. 

 

Hope it helps!

Messages

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.