Sending attachments via portal
Hi i need to send information to apple via the portal but when i attach screenshots of information it is never accepted. Does anyone know how to attach an email from a samsung?
iPhone 8
Question marked as
Top-ranking reply
Kath1980 wrote:
Hi apple support. My son has broken his iphone and he doesnt know the apple id or email. I need to send the phone back to virgin but nees to switch find my iphone off first. I have contacted apple but they want proof of purchase. I am trying to send a few attachments from my samsung but they wont accept anything i send
You are not speaking to Apple Support here.
Suggest you call support again, using your Case ID and ask for help.
https://support.apple.com/contact
