You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I just got a call about iCloud suspicious activity and the need to scan my devices. Is this not likely a Apple support call?

Can you confirm if Apple would cold call concerning this issue with iCloud?

Windows, Windows 10

Posted on Jul 1, 2020 8:57 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 1, 2020 10:11 AM

All calls like the one you received are scams/phishing attempts. They are made by criminals that prey on the unwary. Apple never would make a call like this. Apple only calls if a user if the user has arranged the call. 

 

And, there are thing you can do to lessen the annoyance of such calls. For example, I hardy answer my land or iPhone any more. I only answer if caller ID or my contact list shows that I probably know the caller. Also, I figure that anyone that know me will leave a message if they have anything important to say and I don't answer. 

 

And, if you want to, you can get a land-line system that you can use in blocking scam/spam calls. Also they can be blocked from an iPhone. Last, I think this Apple document can be used to block scam calls as well as spam calls: Detect and block spam phone calls  https://support.apple.com/en-us/HT207099

2 replies
Question marked as Top-ranking reply

Jul 1, 2020 10:11 AM in response to art506

All calls like the one you received are scams/phishing attempts. They are made by criminals that prey on the unwary. Apple never would make a call like this. Apple only calls if a user if the user has arranged the call. 

 

And, there are thing you can do to lessen the annoyance of such calls. For example, I hardy answer my land or iPhone any more. I only answer if caller ID or my contact list shows that I probably know the caller. Also, I figure that anyone that know me will leave a message if they have anything important to say and I don't answer. 

 

And, if you want to, you can get a land-line system that you can use in blocking scam/spam calls. Also they can be blocked from an iPhone. Last, I think this Apple document can be used to block scam calls as well as spam calls: Detect and block spam phone calls  https://support.apple.com/en-us/HT207099

I just got a call about iCloud suspicious activity and the need to scan my devices. Is this not likely a Apple support call?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.