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I believe my account has been hacked what do I do?

I believe my account has been hacked what do I do? I talk to someone who I thought was Apple support and they said he saw problems with my account. To fix the problem they wanted me to go and purchase a Google play card to block these intrusions and they said that the card would be reimbursed so I bought two $200 Google play card. And now they want me to go buy a third card which I told him no.Can you help me?

iPhone 8, iOS 13

Posted on Jul 1, 2020 9:35 AM

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Question marked as Top-ranking reply

Posted on Jul 1, 2020 5:13 PM

Morris,

That does not sound like your Apple account was hacked. It sounds like you were the victim of a telephone scam. Apple would never call someone and tell them to buy a Google Play card.


Although it does not exactly fit your situation, you may find this information helpful:

About Gift Card Scams - Official Apple Support


1 reply
Question marked as Top-ranking reply

Jul 1, 2020 5:13 PM in response to morris256

Morris,

That does not sound like your Apple account was hacked. It sounds like you were the victim of a telephone scam. Apple would never call someone and tell them to buy a Google Play card.


Although it does not exactly fit your situation, you may find this information helpful:

About Gift Card Scams - Official Apple Support


I believe my account has been hacked what do I do?

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