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User profile for user: djbeck31
djbeck31 Author
User level: Level 1
4 points

Iphone X unable to connect to Itunes

When plugging into my iPhone X into my macbook it is unable to connect to itunes. I get no message, its as if the computer doesn't realize my device is connected. I have troubleshooted by using different USB cords, restarting my phone and macbook. I checked system information on my macbook to see if it recognizes the phone is plugged in and it does recognize it. My iPhone is taking a charge when plugged into the macbook. Everything is updated.


I am bewildered to why my iPhone X doesn't pop up on iTunes, I dont receive any message saying to connect or not to connect. Any help would be appreciated!

Posted on Jul 2, 2020 9:23 AM

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User profile for user: ProustGiulio
ProustGiulio
User level: Level 10
208,506 points

Posted on Jul 2, 2020 9:29 AM

Take a look at this support article:--> If your computer doesn't recognize your iPhone, iPad, or iPod - Apple Support

If you get no help, contact Apple Support:--> Get Support

Regards

Giulio

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Iphone X unable to connect to Itunes

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