You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad calls

My wife and I share the same iCloud account. I have my iPad set up along with my phone where I can receive and make calls from both of my devices. But when I’m out of town her incoming calls do not come to my iPad. I looked at my settings and it states “when nearby and on WiFi.” Is there a way to get my iPad to allow incoming calls from her or is it because we are on same iCloud account?

iPad Pro 9.7-inch WiFi, Cellular

Posted on Jul 7, 2020 6:52 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 8, 2020 5:58 AM

Sharing the same Apple ID is generally not a great idea. But in this case, the issue you're facing is unless you are connected to Wifi, iPad, even a cellular iPad is not capable of making or receiving phone calls. No iPad has a cellular radio like a cell phone.


See this link about Continuity Services --> Use Continuity to connect your Mac, iPhone, iPad, iPod touch, and Apple Watch - Apple Support

4 replies
Question marked as Top-ranking reply

Jul 8, 2020 5:58 AM in response to Buckman13

Sharing the same Apple ID is generally not a great idea. But in this case, the issue you're facing is unless you are connected to Wifi, iPad, even a cellular iPad is not capable of making or receiving phone calls. No iPad has a cellular radio like a cell phone.


See this link about Continuity Services --> Use Continuity to connect your Mac, iPhone, iPad, iPod touch, and Apple Watch - Apple Support

Jul 8, 2020 8:35 AM in response to Buckman13

Sharing an AppleID between multiple users is always a very bad idea - as doing so can cause all kinds of issues. An AppleID is intended to be used by a single person.


This issue aside, if I understand your problem correctly, your problem is this...


When at home and connected to the same WiFi network, you can make and receive phone calls from your iPad (using the FaceTime App) and your iPhone. However, when away from home - and not connected to WiFi - whilst you can make an receive calls from your iPhone, you are unable to do so from your iPad. This is expected behaviour.


On its own, your iPad cannot make or receive calls over a Cellular Network - whether or not it is a Cellular model of iPad.


If your iPhone Cellular Calling plan both supports and includes WiFi Calling, then if correctly configured on your iPhone, your iPad can access Cellular Calling features of your iPhone whilst connected to a WiFi Network.


Here are the Apple support pages that describe the Cellular Voice and Messaging (SMS/MMS) features that can be accessed from iPad when associated with an iPhone - and the Continuity Services that must be enabled:


Continuity

https://support.apple.com/en-gb/HT204681


SMS/MMS Messaging

https://support.apple.com/en-us/HT208386


WiFi Calling

https://support.apple.com/en-gb/HT203032


When correctly configured, WiFi Calling can allow an iPad to independently access the iPhone Calling plan over a WiFi connection. Once enabled and configured - assuming that the Cellular Carrier plan permits these features, the iPad can still access shared Cellular Voice and Messaging features whilst the associated iPhone is turned-off - or otherwise elsewhere - but only whilst the iPad has a WiFi network connection.


I hope this information and guidance is helpful in both understanding and configuring the necessary services.

iPad calls

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.