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My daughters phone is locked on the activation lock screen and she doesn’t know her iCloud account info or password.

My daughters phone is locked on the activation lock screen and she doesn’t know her iCloud account info or password.

Posted on Jul 8, 2020 12:29 PM

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Question marked as Top-ranking reply

Posted on Jul 8, 2020 12:32 PM

Tell her to use Apple's iForgot service, or contact their Account Security team, or the iPhone’s original owner to supply Apple with its purchase receipt and ask them to remove the lock.


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3 replies

My daughters phone is locked on the activation lock screen and she doesn’t know her iCloud account info or password.

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