You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

cannot logon with appleid

I am trying to sign on to a new device but am unable to do so. My id now appears 'locked' when i go into settings. What can I do to fix?


I have gone into appleid.apple.com but no optios there to 'unlock'


I cannot go into settings>userid on either my old apple device or the new apple device.

iPad Air, iPadOS 13

Posted on Jul 9, 2020 10:36 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 9, 2020 10:59 AM

Have you checked Settings/Screen Time for any restrictions?


See if anything here helps.


https://search.yahoo.com/search?ei=utf-8&fr=aaplw&p=apple+id+grayed+out+in+settings

1 reply

cannot logon with appleid

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.