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I cannot erase or restore my old Ipad, I have had it a long time and the apple Id seems to be be set to my old email address that is no longer in use. I am going round in circles and do not know what to do!
iPad mini 4 Wi-Fi
In regard to your old Apple ID, see If you forgot your Apple ID password https://support.apple.com/en-us/HT201487
You also can use Having trouble signing in/iForgot https://iforgot.apple.com/password/verify/appleid in recovering it.
And you will need to see If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485
Before trying to answer your security questions is very important that you think about your questions, including your birth date, and their answers carefully and try to recall all details you can. If you don't answer them correctly enough, then you easily can lose control of your account.
I think your account is going to end up being disabled if you pursue matters as above. See If your Apple ID is locked or disabled https://support.apple.com/en-us/HT204106
And, thus, you will need to try to recover your account. See Recover your Apple ID when you can’t reset your password https://support.apple.com/en-us/HT204921.
In regard to your old Apple ID, see If you forgot your Apple ID password https://support.apple.com/en-us/HT201487
You also can use Having trouble signing in/iForgot https://iforgot.apple.com/password/verify/appleid in recovering it.
And you will need to see If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485
Before trying to answer your security questions is very important that you think about your questions, including your birth date, and their answers carefully and try to recall all details you can. If you don't answer them correctly enough, then you easily can lose control of your account.
I think your account is going to end up being disabled if you pursue matters as above. See If your Apple ID is locked or disabled https://support.apple.com/en-us/HT204106
And, thus, you will need to try to recover your account. See Recover your Apple ID when you can’t reset your password https://support.apple.com/en-us/HT204921.
Do you have the password so you can sign out? Is there a rescue email attached to that ID?
Enter the Apple (iCloud) ID and click Forgot Password.
If necessary, if you are the original owner, contact Apple. Apple can remove the Activation Lock if provided the required paperwork. Either take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened)
Genius Bar Reservation and Apple Support Options - Apple.
or contact Apple ID Support.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support Work through the screens to get a chat option.
Apple Support schedule phone call
https://twitter.com/AppleSupport People have posted it may take an hour or more to get a response.
You can then do a name change on the ID. Note the restrictions in the article.
What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password.
Old email attached to apple id
