my Apple TV remote is completely dead. I can use my phone app to work ....the device is less than a year old
My Apple TV remote will not work
Apple TV 4K, tvOS 13
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The only other troubleshooting steps I am aware of are here:
https://support.apple.com/en-us/HT203777
If those don’t help, I’d look to get a replacement. In the US I believe there is a limited one year US warranty.
https://support.apple.com/apple-tv/repair/service