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Apple watch Series 5 is not calculating Outdoor Bike ride

I have an Iphone 10S Max 256GB with IOS 13.5.1

Apple watch 5 cellular with WATCH OS 6.2.6


When I go for an outside walk everything is fine and the distance and speed is recorded.

When I go for a Outdoor Cycle this is where is goes wrong. It records my heart rate but not Distance or Speed.


Location Services is turned on.

Apple Watch Workout is set to While Using.

Motion Calibration & Distance is turned on.

Turned off Location Services and then turned it back on again.

Changed the setting for Apple Watch Workout to Never and then back to While Using.

Turned off Motion Calibration & Distance and then turned it back on again.

All Apps closed and devices restarted

Unpaired and re-pair carried out of the Apple Watch:

I have tried to set both my watch and phone up as new devices rather than a restore.


Help - I suppose next step are genius bar

Apple Watch Series 5, watchOS 6

Posted on Jul 12, 2020 2:28 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 18, 2020 12:03 PM

On the iPhone


Settings >

General > Date & Time ‘Set Automatically’  Turn this off>  Then

adjust the time and turn it back on


Settings >

Privacy > Location Services Turn off and back on


Settings >

Privacy > Location Services > System Services > Motion Calibration

& Distance turn off and back on


Watch app >

Privacy > Fitness Tracking turn off and back on


Restart the iPhone

when complete restart the Apple Watch

Similar questions

1 reply
Question marked as Top-ranking reply

Jul 18, 2020 12:03 PM in response to Brettypeeps

On the iPhone


Settings >

General > Date & Time ‘Set Automatically’  Turn this off>  Then

adjust the time and turn it back on


Settings >

Privacy > Location Services Turn off and back on


Settings >

Privacy > Location Services > System Services > Motion Calibration

& Distance turn off and back on


Watch app >

Privacy > Fitness Tracking turn off and back on


Restart the iPhone

when complete restart the Apple Watch

Apple watch Series 5 is not calculating Outdoor Bike ride

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