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how to reset an iphone 5

forgot passcode cannot reset phone


iPhone 5, iOS 9

Posted on Jul 13, 2020 12:34 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 13, 2020 12:40 PM

You'll need your password to do a reset.


See If you forgot your Apple ID password https://support.apple.com/en-us/HT201487

 

You also can use Having trouble signing in/iForgot https://iforgot.apple.com/password/verify/appleid 

 

And you will need to see If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485

 

Before trying to answer your security questions is very important that you think about your questions, including your birth date, and their answers carefully and try to recall all details you can. If you don't answer them correctly enough, then you easily can lose control of your account.

_________


If you can recover your password, then use How to Erase (and restore) your device to factory settings)

 iPhone, iPad, or iPod Touch https://support.apple.com/en-us/HT201274



2 replies
Question marked as Top-ranking reply

Jul 13, 2020 12:40 PM in response to remigrace

You'll need your password to do a reset.


See If you forgot your Apple ID password https://support.apple.com/en-us/HT201487

 

You also can use Having trouble signing in/iForgot https://iforgot.apple.com/password/verify/appleid 

 

And you will need to see If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485

 

Before trying to answer your security questions is very important that you think about your questions, including your birth date, and their answers carefully and try to recall all details you can. If you don't answer them correctly enough, then you easily can lose control of your account.

_________


If you can recover your password, then use How to Erase (and restore) your device to factory settings)

 iPhone, iPad, or iPod Touch https://support.apple.com/en-us/HT201274



how to reset an iphone 5

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