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Family Screen Time controls no longer working after changing Apple ID

I initially set up our family iCloud settings and Screen Time controls under one Apple ID login. I later changed my Apple ID login (from an @mac.com email address to an @icloud.com one), and after that I have been unable to manage my kids' Screen Time settings from my phone. My partner, defined as a adult in the family settings, can still manage their Screen Time just fine.


Are there steps I can take to make Screen Time manageable from my new ID, or is this a bug that needs to be fixed on the back end?

iPhone SE

Posted on Jul 14, 2020 8:33 AM

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Question marked as Top-ranking reply

Posted on Jul 14, 2020 11:28 AM

If you have changed your ID or password, have you followed the steps in this article?


What to do after you change your Apple ID or password - Apple Support.      

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Family Screen Time controls no longer working after changing Apple ID

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