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User profile for user: caroeste
caroeste Author
User level: Level 1
4 points

Water damage

How can Apple help me with my iPad that fell into water and how much would it cost to check it?

iPad Air, iPadOS 13

Posted on Jul 17, 2020 9:41 AM

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User profile for user: frazzm737
frazzm737
User level: Level 9
55,230 points

Posted on Jul 17, 2020 12:16 PM

Make an appointment at the nearest Apple Store. they will evaluate the device and explain your options. If your store is closed, To contact Apple directly, click on Contact Support at upper right corner of any forum page.

This link may help...

iPad Repair - Official Apple Support

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User profile for user: Tesserax
Tesserax
User level: Level 10
151,749 points

Jul 17, 2020 12:24 PM in response to caroeste

In addition to frizzm737's comments, please be aware that your iPad's hardware warranty does not cover liquid damage. Apple typically does not repair devices with this type of damage, but will offer to sell you a replacement. How much that would cost would depend on, whether or not, you elected to get an AppleCare+ plan when you purchased this iPad.

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Water damage

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