You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I’m trying to update mine but it’s stuck on update requested

Posted on Jul 19, 2020 1:18 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 19, 2020 1:27 PM

Here are the conditions that must be met to update iOS:

  • You must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • The phone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • You must have at least 3 GB of free storage
  • You cannot be connected through VPN
  • If you are not planning for it to update automatically you should turn this option off, as it will only update when the phone is plugged in, connected to Wi-Fi and locked
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


5 replies
Question marked as Top-ranking reply

Jul 19, 2020 1:27 PM in response to ziko96

Here are the conditions that must be met to update iOS:

  • You must have a fast Wi-Fi connection; you cannot update over cellular data or a cellular hotspot
  • The phone can not be in Low Power mode
  • The battery state of charge must be above 50%
  • You must have at least 3 GB of free storage
  • You cannot be connected through VPN
  • If you are not planning for it to update automatically you should turn this option off, as it will only update when the phone is plugged in, connected to Wi-Fi and locked
  • You should leave the phone plugged in until it finishes updating, both to assure that it remains above 50% and to keep Wi-Fi enabled (Wi-Fi turns off when the phone sleeps if not connected to power).


I’m trying to update mine but it’s stuck on update requested

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.