my phone keeps saying full memory although i deleted like 500 pictures and all videos and bought 50gb i cloud and no hope, can you solve this for me , my iphone is iphone x 64 gb

amirelwazir wrote:

my phone keeps saying full memory although i deleted like 500 pictures and all videos and bought 50gb i cloud and no hope, can you solve this for me , my iphone is iphone x 64 gb

Follow IdrisSeabright’s advice. Note especially the size of “Other”. Other is all data on the phone that is not shown in the colored graph categories when you go to Settings/General/iPhone Storage. Other is typically 1-2 GB, but can be more if you have a lot of app data. If it is very large (>10GB) there may be storage corruption on your phone. To fix this follow these steps:

• Back up your phone to your computer, iCloud or both (for belt-and-suspenders added security)—>How to back up your iPhone, iPad, and iPod touch - Apple Support
• Restore the backup you have just made—>Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

Here is additional information on Other—>What is "Other" and What Can I Do… - Apple Community

Increasing your iCloud space will have no effect on the local space on your iPhone.

If you go to Settings>General>iPhone Storage, what is taking up all the space? You should also see some suggestions on how to reduce your storage usage.

You show a significant lack of understanding of how iCloud actually works, my dear friend, Lawrence Finch.

What you say about iCloud Storage vs. Local (i.e. iPhone storage) has some appearance of truth, but it is far more appearance than actual truth.

The Storage you have obtained for iCloud is separate storage from your Local Storage (whether iDevice or Mac).

You should know this. (I'm sure you do. Don't you?)

Try this experiment:

1. Backup your iDevice or Mac.
2. Place some key file on iCloud Storage, somewhere, that is not part of your backup.
3. Wipe your iDevice or Mac and Restore.
4. Check the iCloud location for your file.

(You can do this with a newly created Apple ID, that is not used on any other iDevice or Mac, if you think it was "saved" on some other iDevice or Mac.)

Another simple check is to look at the distinction between files that are on iCloud, but not on your device:

• Yes. "add something to iCloud" and it will appear on your device, but with a "Cloud" image (if viewed within the Mac Finder or the Files App): the file will actually be downloaded from iCloud before it will be on your iDevice. (Cached)
• Yes. "If you delete something from an iPhone it [appears to be] deleted from iCloud." Actually, the delete command, from your Mac or iDevice, will simply move the file, on iCloud Storage, to the "Recently Deleted" portion of iCloud Storage. It hasn't actually been deleted—permanently removed from iCloud Storage—until you "empty the Trash", such as deleting it from the "Recently Deleted" folder. (This is similar to what will happen if you delete a Local file: it is simply moved to your local "Recently Deleted" folder. However, all "Recently Deleted" folders are "viewed" as "one" on your iDevice. Much the same as the "Trash" folder on Macs.)

On the other hand, if you add a file to your Local Storage, it will not appear on your iCloud. (You should consider this to be trivially true.)

Your last statement is the most blatant illustration of your misconception of how iCloud Storage works:

That does not mean that iCloud needs as much storage as the iPhone holds, but that is primarily because you can’t sync music and videos to iCloud.

It's as if you think iCloud Storage is like some "File Share" system, that uses the combined storage of the iDevices and Macs, using a given Apple ID, as the "cloud storage".

(That could actually be done, but should be significantly less expensive for the users, since it is using their own storage, rather than Apple's or Google's or whatever. However, if your devices are destroyed, those files will be gone, unlike iCloud Storage.)

As another "witness" to what I have been saying, go to Settings->General->i[Device] Storage->iCloud Drive, and read what it states in the "fine print" at the bottom:

Your most recently accessed files are downloaded to this device for quick access. The original files remain safely stored in iCloud.

And that's only part of the picture, Lawrence Finch.

(I'm truly surprised to see someone at "Level 10", on this Forum, not understanding the basics of iCloud Storage.

I can only suppose that nothing has challenged your misconceptions of how iCloud Storage works. [Unfortunately, your comment indicates you wish to avoid anything that might call your conceptualization into question.] I suppose your highly simplified mental model has simply worked "good enough" for you, thus far.)

What do you think will happen if you were to perform the Experiment I outlined?

There's an even simpler experiment.

What do you think will happen if you were to do the following:

1. Create a new Apple ID.
2. Log into a computer under a Guest account (especially one that reinitializes the Guest account upon logout [I don't remember whether MacOS supports this sort of setup, but I have worked with other systems that had this ability]).
3. Use any appropriate browser to log into iCloud, and use Pages, say, to create a document, on iCloud, of course.
4. Log out of iCloud, and out of the Guest account (with the Guest account being wiped and reinitialized, thereby; or doing so manually, as an admin).

Will the Pages document continue to exist within iCloud?

Additionally, how do you interpret what we read under Settings->General->i[Device] Storage->iCloud Drive?

amirelwazir:

Some of those "suggestions on how to reduce your storage usage", that IdrisSeabright alluded to, should include the ability to "turn on" iCloud Storage for Apps that can take advantage of such (such as Photos, Safari, Game Center, Books, Pages, Numbers, Keynote, GarageBand, iMovie, iTunesU, Maps, and myriad others).

Many apps default to your Local Storage, but can be set to default to your iCloud Storage, if you want.

Halliday wrote:

amirelwazir:

Some of those "suggestions on how to reduce your storage usage", that IdrisSeabright alluded to, should include the ability to "turn on" iCloud Storage for Apps that can take advantage of such (such as Photos, Safari, Game Center, Books, Pages, Numbers, Keynote, GarageBand, iMovie, iTunesU, Maps, and myriad others).

Many apps default to your Local Storage, but can be set to default to your iCloud Storage, if you want.

Well, actually, you can’t. iCloud only replicates data that is on the phone, it doesn’t offload it.

amirelwazir:

Some of those "suggestions on how to reduce your storage usage", that IdrisSeabright alluded to, should include the ability to "turn on" iCloud Storage for Apps that can take advantage of such (such as Photos, Safari, Game Center, Books, Pages, Numbers, Keynote, GarageBand, iMovie, iTunesU, Maps, and myriad others).

Many apps default to your Local Storage, but can be set to default to your iCloud Storage, if you want.

What if the last back up was 2 weeks ago? Will I lose my data since then? I tried updating my phone it says error and now I cant get back into my iPhone because it says to plug it into iTunes and has the link support.apple.com/iphone/restore.

Halliday wrote:

amirelwazir:

Some of those "suggestions on how to reduce your storage usage", that IdrisSeabright alluded to, should include the ability to "turn on" iCloud Storage for Apps that can take advantage of such (such as Photos, Safari, Game Center, Books, Pages, Numbers, Keynote, GarageBand, iMovie, iTunesU, Maps, and myriad others).

Many apps default to your Local Storage, but can be set to default to your iCloud Storage, if you want.

Strange. Did you ignore my reply to your earlier incorrect statement in this thread? I’ll repeat it here:

Well, actually, you can’t. iCloud only replicates data that is on the phone, it doesn’t offload it.

If you backed up your phone just before you restored it as I posted you would have a new backup. Otherwise the 2 week old backup is what you will get. However, if you had previously enabled iCloud sync by going to Settings/[your name]/iCloud and turning on switches for items to sync then after restoring the phone all of that data will sync back.

That's not, strictly, true, Lawrence Finch.

When setup appropriately, there will be very little Local Storage that will be used as local Cache storage for iCloud files.

I have never had any problems with "full memory" on any of our devices (except Android phones!), from the first iPad (3rd gen., first Retina display version, last 30 pin connector version), to our present iPad Air (64 GB), iPad Pro (256 GB), MacBook (13", mid 2010, 10.13.6, 8GB RAM, 249.2 GB HD), and Mac mini (2018, 10.15.5, 8 GB RAM, 250.69 GB SSD).

Admittedly, it is, almost certainly, due to my management of storage, including iCloud Storage. (I understand Server level Storage from my days managing a lab of NeXT computers, that used their local hard-drives almost exclusively for Swap space. They even used the Server for their Boot Server, so they didn't have local copies of the operating system [OS].)

With the purchase of the iPad Air, for my wife, we went for the 200GB iCloud Family Plan: only 53.9 GB used of 200 GB (only 3 GB used for "Family"). Before that, we only used the 5 GB Free iCloud Storage (each, for two Apple IDs), then the 50 GB plan, for my Apple ID, for about a year (maybe two? how time flies).

It is entirely true. Everything synced to iCloud is a duplicate of what is on an iOS device. If you delete something from an iPhone it is deleted from iCloud. If you add something to iCloud it is added to the phone. The only exception is if you choose Optimized photos in iPhone settings. Then smaller, lower resolution images are saved on the phone with the full resolution saved in iCloud when the phone gets low on memory.

That does not mean that iCloud needs as much storage as the iPhone holds, but that is primarily because you can’t sync music and videos to iCloud.

You are so wrong it isn’t worth discussing it with you.

Yes, anything you delete FROM PHOTOS is moved to Recently deleted on BOTH the phone AND iCloud. And if you delete it from Recently Deleted on the phone it is ALSO deleted from Recently Deleted on iCloud.

Same thing happened to me, full storage so I deleted over half my camera roll and it still says full when before I was able to store way more. Nothing else would be taking up storage either. Annoying

Lawrence Finch wrote:

You are so wrong it isn’t worth discussing it with you.

Impressively wrong.