Good Afternoon:
I am having a few problems with my phone.
I am unable to connect to my app store.
I am unable to sign in with my apple ID and password
My apps are slow or not working at this time.
Thank you
iPhone 11, iOS 13
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I am having a few problems with my phone.
I am unable to connect to my app store.
I am unable to sign in with my apple ID and password
My apps are slow or not working at this time.
Thank you
iPhone 11, iOS 13
App Store, iTunes Store, or other Apple services - If you can't connect
Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup.
App Store, iTunes Store, or other Apple services - If you can't connect
Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup.
Good Afternoon: