My iPhone shows over 20 gb of “other” storage. What’s happening?
My iPhone shows over 20 gb of “other” storage. I cleared the cache and deleted most of my pictures and my iPhone storage is still full. What’s happening?
iPhone 11, iOS 13
Question marked as
Top-ranking reply
Other is all data on the phone that is not shown in the colored graph categories when you go to Settings/General/iPhone Storage. Other is typically 1-2 GB, but can be more if you have a lot of app data. If it is very large (>10GB) there may be storage corruption on your phone. To fix this follow these steps:
- Back up your phone to your computer, iCloud or both (for belt-and-suspenders added security)—>How to back up your iPhone, iPad, and iPod touch - Apple Support
- Restore the backup you have just made—>Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Here is additional information on Other—>What is "Other" and What Can I Do… - Apple Community