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updating to Catalina

When I start downloading update, about 1/3 of way thru get notification that internet connect was lost. have checked storage and there is adequate capacity. any suggestions

Posted on Jul 23, 2020 8:38 PM

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Posted on Jul 24, 2020 9:16 AM

Are you using a wifi connection or a cable connection? Sometimes a wifi connection seems to loose data and then the installer won't work. I suggest, if necessary, move your computer so you can directly connect to the internet source and start the process once again after putting the old installer into the trash and then emptying the trash. If this isn't the issue, then you will need to check the integrity of your internet connections. Good luck.

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Question marked as Top-ranking reply

Jul 24, 2020 9:16 AM in response to Jeff-arch

Are you using a wifi connection or a cable connection? Sometimes a wifi connection seems to loose data and then the installer won't work. I suggest, if necessary, move your computer so you can directly connect to the internet source and start the process once again after putting the old installer into the trash and then emptying the trash. If this isn't the issue, then you will need to check the integrity of your internet connections. Good luck.

updating to Catalina

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